Long Beach Residents Get Help With Filing Outage Claims
SCE reaches out to non-English speaking residents, providing staff to explain the claims process in six languages.
Paul Yeh, a Southern California Edison (SCE) representative, answers a Long Beach restaurant worker’s questions about how he can file a claim for the recent power outage.
Raymond Pok, a Southern California Edison (SCE) representative, explains to a Cambodian bakery owner in Khmer how she can file a claim for her losses during the recent Long Beach outage.
Raymond Pok, seated second from left, translates in Khmer SCE's process for filing claim, while Adrian Garcia, far right, answers questions in Spanish during a recent community outreach meeting following the Long Beach outage.
Maria Serret, a Southern California Edison (SCE) representative, explains in Spanish the company’s filing process for claims to a resident recently affected by the Long Beach outage.
