On the Front Lines of Customer Service

Whether it’s an in-languages question or an outage call, SCE’s customer service representatives help educate and find the answers.

May 19, 2014

SCE Call Center representative Eric Yoon discusses a call with his supervisor Clemente Melendez.

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SCE Call Center representative Beatriz Luque.

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SCE Call Center representatives Beatriz Luque (left) and Ada Tsui.

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SCE Call Center representative Karen Dranginis.

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SCE Call Center representative David Pan.

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Jang Kim, a former Call Center representative, now works on SCE's systems team.

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